Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Modee Designs.

These Terms of Service ("Terms") govern your access to and use of the Modee Designs website, products, services, and online store available at www.modeedesigns.com (the "Website"). By accessing our Website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our Website and services.

About Modee Designs

Modee Designs is a United Arab Emirates-based fragrance house specializing in handmade perfumes, custom fragrance development, private label manufacturing, gifting solutions, event fragrance experiences, and related products and services.

Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • You have the legal authority to enter into binding agreements.

  • All information provided to us is accurate, complete, and current.

Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.

However, we do not guarantee that all content on the Website is error-free, complete, current, or available at all times.

Modee Designs reserves the right to:

  • Modify product specifications.

  • Change pricing without prior notice.

  • Discontinue products or services.

  • Correct any errors, inaccuracies, or omissions.

Product images are for illustrative purposes only and actual products may vary slightly due to handcrafted production processes, packaging updates, or screen display settings.

Orders & Acceptance

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

  • Suspected fraud.

  • Payment issues.

  • Pricing errors.

  • Product availability limitations.

  • Violations of these Terms.

If payment has been collected for an order that is subsequently cancelled, a refund will be processed in accordance with our Refund Policy.

Custom & Personalized Products

Modee Designs offers custom fragrance development, personalized products, private label manufacturing, and customized packaging services.

Due to the personalized nature of these products:

  • Customized products cannot be cancelled once production has commenced.

  • Customized products are non-returnable and non-refundable unless a verified manufacturing defect exists.

  • Final approval of artwork, packaging, names, and designs remains the customer's responsibility before production begins.

Pricing & Payments

All prices displayed on the Website are shown in the applicable currency selected on the Website.

Prices may be subject to applicable taxes, duties, customs fees, or governmental charges depending on the customer's location.

We accept various payment methods, including but not limited to:

  • Credit Cards

  • Debit Cards

  • Apple Pay

  • Google Pay

  • Tabby

  • Other approved payment gateways

Modee Designs reserves the right to update accepted payment methods at any time.

Shipping & Delivery

We ship worldwide.

Delivery estimates are provided for convenience only and may vary due to:

  • Customs procedures.

  • Courier delays.

  • Public holidays.

  • Force majeure events.

  • Remote delivery locations.

Risk of loss and ownership of products pass to the customer upon delivery.

Customers are responsible for ensuring that shipping information is accurate and complete.

Additional customs duties, import taxes, or clearance fees imposed by local authorities are the responsibility of the customer.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

By purchasing through our Website, you acknowledge that you have read and accepted the Refund & Return Policy.

Loyalty Program

Modee Designs may offer loyalty programs, reward points, promotional credits, or membership benefits.

We reserve the right to:

  • Modify program rules.

  • Adjust point values.

  • Expire unused points.

  • Suspend or terminate accounts that abuse promotional programs.

Loyalty rewards have no cash value and may not be transferred or exchanged unless expressly stated.

Promotions & Discount Codes

Promotions, coupons, discount codes, and special offers are subject to individual campaign terms.

Unless otherwise specified:

  • Only one discount code may be used per order.

  • Promotions cannot be combined.

  • Promotional offers cannot be exchanged for cash.

Modee Designs reserves the right to cancel promotions or correct errors without prior notice.

Intellectual Property

All Website content, including but not limited to:

  • Logos

  • Product names

  • Perfume names

  • Images

  • Product descriptions

  • Graphics

  • Videos

  • Designs

  • Text content

are owned by or licensed to Modee Designs and are protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission.

User Conduct

You agree not to:

  • Use the Website for unlawful purposes.

  • Interfere with Website security.

  • Attempt unauthorized access to systems or data.

  • Submit false, misleading, or fraudulent information.

  • Infringe upon intellectual property rights.

Violation of these Terms may result in account suspension, order cancellation, or legal action.

Third-Party Services

The Website may contain links to third-party websites, payment providers, social media platforms, or service providers.

Modee Designs does not control and is not responsible for the content, policies, or practices of third-party services.

Your use of third-party services is subject to their respective terms and policies.

Limitation of Liability

To the maximum extent permitted by law, Modee Designs shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Incidental damages.

  • Loss of profits.

  • Loss of business opportunities.

  • Loss of data.

  • Delays caused by third parties.

Our total liability relating to any order shall not exceed the amount paid by the customer for the affected order.

Disclaimer

All products and services are provided on an "as available" and "as is" basis.

Modee Designs makes no guarantee that:

  • The Website will be uninterrupted.

  • The Website will be error-free.

  • All content will be accurate at all times.

  • The Website will be free from technical issues.

Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of information as described in our Privacy Policy.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms, the Website, products, or services shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

Changes to These Terms

Modee Designs reserves the right to modify these Terms at any time.

Changes become effective immediately upon publication on the Website.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

Contact Information

Modee Designs

Customer Service & WhatsApp:
+971 50 603 3245

Email:
modee_designs@modeedesigns.com

Website:
www.modeedesigns.com

Business Hours:
Daily from 10:00 AM to 10:00 PM (UAE Time)